Traveler’s Edge

At Carrysane, we stand by the quality of our backpacks. That’s why we offer a 3-month stitch warranty from the date of purchase. This covers: - Stitching defects (loose, broken, or unraveling stitches) - Damaged or loose zippers (excluding accidental damage or misuse) - Faulty clips or buckles (if they break under normal use) How to Claim: Email us at support@carrysane.com or WhatsApp us at 7678557881 with your order details and photos of the issue. If eligible, we’ll repair or replace the defective part at no cost. We ensure quality you can trust!

Carrysane 7-Day Return & Exchange Policy You can request a return or exchange within 7 days of delivery if: The item is unused, in original condition, with tags and packaging. The return is due to a manufacturing defect, wrong item, or size issue (if applicable). How to Request: Email support@carrysane.com or WhatsApp 7678557881 with your order details and reason. Once approved, we’ll arrange a pickup or provide return shipping details. Refund & Exchange: Refunds (if eligible) are processed within 5-7 business days after inspection. Exchanges will be shipped once we receive the original item. Exclusions: Used or damaged items cannot be returned/exchanged. Shipping fees are non-refundable. For any questions, contact us—we’re happy to help!

Seller & Manufacturer Details : Carrysane